INFORMATIONAL QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely. At Baba Saleh Sports, we take great care to ensure that the product images on our website accurately represent the actual items — including their color, design, size, and features. What you see is what you get. Our goal is to provide a transparent and trustworthy shopping experience, so you can shop with confidence knowing the product delivered to your doorstep matches the one you chose online.

Where can I view my sales receipt?

You can view and download your sales receipt from your account dashboard after logging in. It’s also automatically sent to your email after completing a purchase.

How can I return an item?

To return an item, simply contact our support team at
support@babasaleh.com within 7 days of delivery.
Make sure the item is unused, in its original packaging, and include your receipt or proof of purchase.
We’ll guide you through the return process step by step.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items. If a product is out of stock, we recommend checking back soon or contacting our support team for restock updates.

Where can I ship my order?

We currently deliver across all areas in Cairo, Giza, and to other governorates in Egypt. Just enter your address at checkout, and we’ll handle the rest!